wMobile version 1 7 adds comprehensive Mobile Email to CRM
Released on: January 31, 2008, 8:43 am
Press Release Author: Media Jems
Industry: Telecommunications
Press Release Summary: In response to customer demand for integration of mobile email correspondence with traditional CRM systems, software vendor W-Systems has launched wMobile version 1.7, the seventh release of their highly acclaimed mobile CRM application. wMobile works with all leading mobile data phones such as BlackBerry, Windows Mobile, Palm Treo and iPhone.
Press Release Body: Ramsey, New Jersey 31/1/2008
W-Systems announced today that the latest version 1.7 of wMobile includes a series of significant enhancements, including a complete built-in email center, which enables mobile users to process all inbound and outbound email with full integration with their organizations backend CRM system.
wMobile is a mobile telephone client for the popular GoldMine CRM system and its new functionality solves the traditionally difficult problem of how to record mobile email correspondence into an organizational CRM system.
The latest version of wMobile enables email to be automatically linked to the matching GoldMine contact record and filed in contact history. Users can view attachments in received email on the mobile device (with an appropriate reader) and the attachment can also be filed to GoldMine and associated with the email on the contact record.
"wMobile 1.7 delivers a unique email experience where an organization can deploy mobile email with complete independence of the mobile device used. The administrative convenience of this for both users and IT administrators is something our customers have asked for and we are proud to have delivered it" explains Christian Wettre, President of W-Systems.
The application was developed by W-Systems who offer a variety of customer relationship management software applications and have provided cost effective and innovative solutions to over 600 customers across many industries and vertical markets.
"wMobile delivers a unique mobile customer relationship management software application for any mobile phone platform and provides complete interaction with the server-based GoldMine CRM system" adds Wettre.
About W-Systems Corp.
W-Systems offers a number of award winning customer relationship management software applications and have provided cost effective and innovative solutions to over 600 customer organizations across a variety of industries and vertical markets. For more information visit www.w-systems.com.
wMobile is a registered trademark of W-Systems Corp. Other names may be trademarks of their respective owners.
Editor's Notes
wMobile is an application that delivers corporate CRM systems in real time to remote devices such as a mobile phone. The application is designed to provide valuable, intuitive and time-saving functionally for sales personnel via their mobile telephone device.
wMobile provides wireless mobile access to the popular GoldMine Corporation Edition and Premium Edition ® and is compatible with Microsoft IIS Server 5.0 or higher, Microsoft .NET Framework and most mobile devices including BlackBerry, Windows Mobile, Palm Treo, iPhone and Symbian based phones. wMobile starts at $295 per named user license with volume license pricing based on quantity. The primary strength of wMobile is its ability to improve the efficiency and productivity of sales personnel in the field, providing wireless interaction without synchronization, meaning that absolutely no data resides on the phone should it be lost or stolen. wMobile proves a number of innovative features such Proximity Contacts - the ability to quickly identify all nearby contacts such as customers and prospects. wMobile reduces the burden on organization IT resources by deploying mobile CRM as a server based web application with no application or data synchronization between server and mobile client.
W-Systems is at the forefront of delivering CRM technology, having delivered innovative customer management solutions to over 600 client organizations since 1996.
For more information visit www.w-systems.com
Press Enquiries For further details, screen shots or to arrange interviews please contact; Jenna Gould BA (Hons) ACIPR Phone: +44 (0) 1603 283 503 / +44 (0) 7958 263 708 Email: jenna@mediajems.co.uk